Who we are
Our website address is: https://khdigitalgames.net. We provide digital game rentals to the best games available on the market for an affordable price.
What Personal Data We Collect and Why We Collect It
When you place a reservation, join a queue, or rent a game from us, we collect specific information required to fulfill your request and manage our digital queue system. This includes:
Browser User Agent: Collected automatically by our security systems during checkout to detect and prevent spam, fraud, and automated bots.
Facebook Messenger Name: Because our digital account credentials and queue notifications are delivered directly via chat, we collect your Messenger name strictly to contact you when it is your turn in the queue or to deliver your rental details.
Cookies
If you use our platform to reserve a game, our site utilizes temporary cookies to keep track of your cart data, selected platform, and account type while you browse. These are strictly necessary session cookies designed to make the website function and do not track your activity outside of our website.
Who we share your data with
We do not sell, trade, or rent your personal information to third parties. Your data is only shared with the essential service providers that allow our website to function (such as our secure hosting provider and automated email delivery service).
How long we retain your data
Reservations and Waitlists: If you join a queue, your data is retained for as long as you are active on the waitlist or currently renting a game.
Completed Rentals: We retain basic order records (which game was rented and when) for administrative, tax, and customer support purposes.
What rights you have over your data
If you have an account on this site or have placed a reservation, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, including removing you from any active queues. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Information
For any privacy-specific concerns or to request the deletion of your data, please contact us directly via our Facebook Messenger page or email us at admin@khdigitalgames.net